DROSCARSERRALLACH.COM Website Privacy Polciy

Effective date: 1 May 2023

DROSCARSERRALLACH.COM.AU (hereinafter referred to as the “Website”) knows that you care about how your personal information is collected, used, and shared, and I appreciate your trust in allowing my Website to do so. I take your privacy very seriously, and am committed to safeguarding the privacy of your information with the utmost priority, respect, and discretion. This Notice describes my Privacy Policy, and governs my collection and usage of customer data. By visiting the Website, you hereby accept the terms of and practices detailed in this Privacy Notice.

 

Why does this Website gather personal information?

We continually strive to improve the Website based upon feedback that we receive from customers and users. As such, the personal information that we learn from my customers, clients, and visitors, is used to improve this Website, personalise your experience, and to improve customer service. Furthermore, we may use the personal information identified below to process transactions, and send periodic emails.

Nevertheless, your information, whether public or private, will not be sold, exchanged, transferred, or otherwise given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service, or as described herein. Any email address that your provide may be used to process order(s), to send you information and/or updates regarding your order(s), and to keep you informed of and up to date with news about the Website, Dr Oscar Serrallach, and/or any related products or service information. We may send emails containing newsletters, promotions, or special offers. If you do not want to receive such messages, you always have to option to opt out or change your preferences (other than those for receipt of services or products).

 

What personal information does this Website gather? 

DROSCARSERRALLACH.COM gathers information when you register on this Website, place an order, subscribe to our newsletter(s), and/or fill out a form. In doing so, we receive and store any information that you enter on this Website and/or give us in any way.

You can visit the Website anonymously, or choose to not provide my site with any piece of information, but then you might not be able to take full advantage of Dr Oscar Serrallach's features, products, or services. We use this information in order to effectively respond to your requests, customise your use of the Website, improve our services, and to communicate with you.

 

Information that you provide to this Website

You provide most information when you search, buy, post, or communicate with Dr Oscar Serrallach. For example, you provide information when you search for a product; place an order through the Website or one of Dr Oscar Serrallach's third-party sellers; provide information for your order, account, and/or profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire; use our services; participate in discussion or community features; or provide and rate reviews. As a result of those actions, you might supply me with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number(s); e-mail addresses of your friends and other people; content of reviews and e-mails to me; personal description; and financial information.

Information from Third Parties

We may obtain information about your from third parties. For example, if you access the Website through a third-party (e.g., Facebook, Twitter, Instagram, etc…) by “following” and/or “liking” my Website, and/or Dr Oscar Serrallach, the relevant third party may transfer certain information about how you use its service. This information can include, but is not limited to, your relevant user ID, information that you have permitted said third party to share with us, and any information that you have made public in connection with that service. As such, it is a good idea to always review and adjust your privacy settings on third-party websites and/or services before connecting to another product or service.

Other examples of information that we receive from third parties includes updated delivery and address information from my carriers or other third parties, which we can use to correct my records and deliver your next purchase or communication more easily; account information; purchase or redemption information; and/or any financial information that we can obtain to help prevent and detect fraud.

 

Does DROSCARSERRALLACH.COM sell any of the information it receives?

The simple answer is “no.” Information from and about our customers is a cherished part of our business, and we do not sell any of my customers’ personal information to others. As such, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may share your information as noted below:

Third Parties: In rare cases, DROSCARSERRALLACH employs other companies or individuals to perform (or help perform) certain functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, search results, or links, processing credit card information, and/or providing customer service. In doing so, I might share your information with third-party business partners for the purpose of providing my products and/or services to you. However, such third-parties will be given limited access to your information, only as is reasonably necessary to deliver the product or service, and will never receive your information for any other purpose. Furthermore, we will always require any such third-party to adhere to this Privacy Notice, or operate under a similar policy.

User Content: Any user content that you voluntarily disclose for posting to our services and/or Website may become available to the public and unable to be removed, except by DROSCARSERRALLACH.COM in its sole discretion. Once posted on the Website, such user content may not be removable from public view, as copies may remain viewable in cached and archived pages of the Website, on other sites that have republished us, or if other users have copied or saved that information. If you do not wish your content to be available to the public, please do not post it on the Website.

Non-Identifiable Information: Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Email Address(es): If you enter an email address, you will be able to communicate withDROSCARSERRALLACH.COM, and possibly with other users. If you reply to users or participate in group meetings, your email address might be shared with these other users.

Change Of Control: In the unlikely event that WE buy or sell/divest/transfer the company, the Website, any of our products, services, assets, or any portion thereof, your personal information might be among the content that is sold and/or otherwise transferred in this type of a deal.

Required By Law: We may disclose your information if required to do so by law, or if we reasonably believe that such action is necessary to: (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our terms of use, or to protect the security, quality or integrity of my Website and related services; and/or (c) to exercise or protect the rights, property, or personal safety of our business, the Website, our users, customers, and/or others. This includes exchanging information with other companies and organisations to prevent fraud and reduce credit risks. Nevertheless, I will never sell, rent, share, or otherwise disclose any of your personally identifying information for commercial purposes in violation of the commitments set for in this Privacy Notice.

With Your Consent: Other than as set forth herein and above, you will receive notice when information about you might go to third parties. In these cases, you will have an opportunity to instruct us to not share the information, or any portion thereof.

 

How does the Website protect your information?

We employ various security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information

In the event that any information under my control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

 

What about advertisements and links to other websites?

Occasionally, this Website will include third-party advertising or links to other websites. These third party sites have separate and independent privacy policies, including differing terms regarding the usage and retention of cookies, and sharing of personal information. As such, we have no control over, responsibility for, or liability because of the activities of these linked sites. Nonetheless, we seek to protect the integrity of my site and welcome any feedback about these sites. Some third-parties may provide us information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising. However, we do not provide any personal information to advertisers or to third party sites that display ads or links on my Website.

 

What choices do you have about your information?

As discussed above, you can always choose to not provide certain information (unless required for the particular transaction), even though it might be needed or beneficial to make a purchase or take advantage of certain features.

At any time, you may update your account information and e-mail communication by contacting me through the relevant channel. You can stop receiving promotion email communications by following the steps to “unsubscribe” contained in any such email. We make every reasonable effort to promptly process all unsubscribe requests. If you have any questions about opting out of any such emails, please contact us directly.

Although we do not collect or retain any cookies, if you are at all concerned with the usage and retention of such cookies, it is a good idea to disable this function. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its relevant manufacturer.

 

Are children allowed to use DROSCARSERRALLACH.COM?

My website, products and services are all directed to people who are at least 13 years old or older. As such, we do not sell products or services for purchase by children, and any product or service that might be relevant to or beneficial for a child is only offered on my Website for sale to adults. If you are under 18 years of age, you may only use DROSCARSERRALLACH.COM and/or any product, service, or portion thereof with the involvement and under the supervision of a parent or guardian. 

 

Online privacy policy only

This online privacy policy applies only to information collected through my Website and does not apply to information collected offline.

Conditions, Notices and Revisions

As noted above, by using the Website and/or purchasing any products or services offered hereunder, you consent to the terms of and practices detailed in this Privacy Notice. Furthermore, your visit to this Website, and any dispute over privacy that might arise pursuant to your use of this Website, are subject to this Privacy Notice. If you have any concern about privacy at DROSCARSERRALLACH.COM please contact us with a thorough description of your concern(s), and we will try to resolve it if possible.

As my business develops, my Privacy Policy is likely to change as well. As such, we may e-mail periodic reminders of my updated notices and conditions; however, it is your responsibility to check my Website to see if there have been any changes to my Privacy Notice. Unless otherwise stated, my current Privacy Notice applies to all information that I have about you and your account. If we decide to change my privacy policy, we will post those changes on this page.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

[email protected]

If you have any questions, concerns or complaints about this Dr Oscar Serrallach Website Privacy Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: https://droscarserrallach.com/contact